Empire Pacific is a fully integrated risk management firm. Unlike most administrators (or TPAs) that provide commodity claim services for commodity-based pricing, Empire Pacific acts as your personal “insurance company in a box.” We are your advocate; reducing program costs, supporting control of your program and mirroring the culture of your organization. No other Pacific Northwest administrator can match our array of resources, skilled professionals or commitment to excellence.

Claims Management

Empire Pacific employs an industry-leading ratio of professional claims examiners to every claim we handle, allowing for aggressive management. Our goal is to provide thorough, timely and fair claims service for each client and their employees. Working closely with client companies, we mirror their culture with our high-touch service in order to significantly reduce the ultimate cost of claims.

Risk Management

Empire Pacific provides a wide range of customized risk management services, experienced counsel, skilled resources and best practices that allow client companies to immediately reduce and contain their workers' compensation costs over the long term. Our risk management team can build a client's safety culture for superior long term results.

Empire Pacific's primary goal is to help our clients reduce the frequency and severity of expected losses. We believe that a "culture of safety" is the best way to achieve risk management goals. Our risk management consultants tailor their services to perfectly fit your company's needs. Our consultants work closely with each company's safety team to provide specific recommendations for enhancing safety programs and ongoing guidance for maintaining a safe workplace. At Empire Pacific we walk the walk: Empire Pacific is the only SHARP certified insurance organization in the Pacific Northwest.